Billing

Bend Surgery Center accepts the following forms of payment: cash, checks, Visa, MasterCard, AMEX, Discover and money orders. In an effort to assist you with your financial responsibility, we also offer Care Credit, an interest free financial option for qualifying patients.

• Care Credit is not accepted for cosmetic procedures.
• If insurance is not being billed, the procedure is not considered cosmetic, and you pay in full at time of service, you are entitled to a 25% discount. However if Care Credit is your method of payment, Bend Surgery Center cannot apply the discount.
• If unable to pay in full, you're required to pay half at time of service, and the remaining balance in five monthly payments.
• Cosmetic procedures must be paid in full prior to procedure and payment plans and discounts do not apply.

Bend Surgery Center is contracted with most insurance companies represented in Central Oregon, including Medicare. As a courtesy, we bill your primary and secondary insurance companies. Please present a copy of your insurance card on the day of your surgery.

Estimate of Charges & Payment Arrangements

Bend Surgery Center will make an estimation of charges based upon the procedure/procedures scheduled and information provided by the patient’s insurance company. We make every effort to be as accurate as possible prior to your procedure, however, sometimes your surgeon may perform additional procedures that are deemed medically necessary for a successful outcome of your procedure, or insurance information is inaccurate, any changes will affect your final bill. Estimates provided prior to surgery, and amounts due from patient’s (deductibles, co-pay, and/or co-insurance) will be collected on the day of surgery.

Contact Our Billing Department

If you have any questions regarding your bill, please contact our business office. We will be happy to help you between the hours of 7:00 AM through 5:00 PM, Monday through Friday at 541-318-6747. If you call after hours, please leave a message, including a number where the representative can reach you during business hours.

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn't in your health plan's network.

"Out-of-network" describes providers and facilities that haven't signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay, and the full amount charged for a service. This is called "balance billing". This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

"Surprise billing" is an unexpected balance bill. This can happen when you can't control who is involved in your care – like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.